Effective Date: 20-09-2024
Welcome to ManasDotFashion (“we,” “us,” “our”). By accessing and using our website, https://manas.fashion/, and purchasing customized and retail apparel from us, you agree to the following terms and conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you must not use this website or our services.
1. General
These Terms and Conditions govern your use of our website and any related services, including ordering customized and retail apparel. By using our website, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian.
2. Orders and Purchases
- Order Process: You can place an order for our products via our website. By placing an order, you are making an offer to purchase the selected items under these Terms and Conditions. We reserve the right to accept or reject any order for any reason.
- Customization: For custom apparel orders, you are responsible for ensuring that all design files, specifications, and instructions provided are accurate. Custom orders cannot be altered or canceled once the production process has begun.
- Pricing: All prices on the website are in Indian INR and are subject to change without notice. Taxes and shipping costs will be calculated and displayed during the checkout process.
3. Payments
We accept various forms of payment, including major credit cards, debit cards, and online payment services. All payments must be made in full before we ship any products. We use secure third-party payment processors, and we do not store your payment information.
4. Shipping and Delivery
- Shipping: We ship our products worldwide using reliable carriers. Shipping costs will be calculated based on your location and will be displayed at checkout.
- Delivery Time: Estimated delivery times depend on your location and selected shipping method. We are not responsible for any delays caused by external factors (e.g., customs, postal service delays).
- International Orders: Customers are responsible for any customs duties, taxes, or fees applicable in their country.
5. Returns and Exchanges
- Customized Apparel: Due to the personalized nature of customized apparel, returns or exchanges are not allowed unless the product is defective or there is an error on our part.
- Retail Apparel: Non-customized items may be returned or exchanged within 14 days of delivery, provided they are unused, unworn, and in their original packaging. The customer is responsible for return shipping costs.
- Defective Items: If you receive a defective or incorrect item, please contact us at info@manas.fashion within 7 days of receiving your order. We will arrange a replacement or refund at no additional cost to you. It is mandatory to share the unboxing video on our WhatsApp Number : 7827311869. (In case of unavailability of video the claim is subject to rejection)
6. Intellectual Property
All content on the ManasDotFashion website, including text, images, designs, logos, and product descriptions, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written consent from us.
7. User-Submitted Content
If you submit any content to us, including but not limited to design files for custom apparel, you represent and warrant that:
- You own or have the necessary rights to use the submitted content.
- The content does not infringe on any third party’s intellectual property rights or violate any laws.
- You grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display the content for the purpose of fulfilling your order.
8. Limitation of Liability
To the fullest extent permitted by law, ManasDotFashion will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of your use of our website, services, or products. This includes, but is not limited to, damages for lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.
Our liability is limited to the total amount you paid for the product(s) that gave rise to the claim.
9. Warranties
We strive to provide high-quality products, but we do not warrant that:
- Our products will meet your expectations.
- The website will be error-free or uninterrupted.
- Any product or service information provided on the website is complete, accurate, or up-to-date.
10. Jurisdiction and Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of our website or purchase of products shall be resolved in the courts located in Delhi, and you hereby submit to the exclusive jurisdiction of such courts.
11. Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. By continuing to use our website after changes have been made, you agree to the revised Terms and Conditions.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
ManasDotFashion
Email: info@manas.fashion
Website: https://manas.fashion/